Privacy Policy

This privacy policy governs the collection and use of personal information by Test Associates LTD. For more information about Test Associates LTD, access our website, which we, at Test Associates INC, own and run – u003ca href=u0022http://www.testassociates.comu0022u003ewww.testassociates.comu003c/au003ernrnWe at Test Associates LTD are committed to protecting and respecting your privacy. This privacy policy explains the types of personal information we collect, how we use that information, who we share it with, how we protect the information, and your legal rights in relation to your information. We are committed to abiding by this privacy policy, as well as the requirements of applicable laws, in the operation of our business. Please read this policy carefully as it explains our views and practices regarding your personal information and how it is handled. By accessing or browsing our websites, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree with the practices described in this policy, you should not use our website(s).rnrnu003cbu003eWho we are:u003c/bu003ernrnFor the purpose of applicable data protection laws, the data controller is Test Associates LTD of 5 St John’s Lane, London, EC1M 4BH.  Our Data Protection Officer is Grant Farrell.rnrnu003cbu003eInformation covered by this policy:u003c/bu003ernrnThis policy covers all personal information collected and used by Test Associates LTD. This “personal information” policy means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual (directly or indirectly). This may include your name, date of birth, sex, postal address, email address, computer IP address, phone number, credit card number, login information and technical information from the devices you use to receive our services.rnrnu003cbu003eCollection of personal information:u003c/bu003ernrnWe may collect information about you from different sources detailed below.rnrnu003cbu003eInformation you give us:u003c/bu003ernrnWhen you access and browse our websites (including when you register for an event or fill in forms on our websites) and correspond with us by phone or email or other electronic means, you may give us information about yourself.  The information you give us may include your name, payment processing information, postal address, email address, landline and/or mobile telephone number, delivery details, payment processing information, dietary and access requirements and information about your employment (including your job title, responsibilities and employer’s details) as well as other personal information.rnrnu003cbu003eInformation we collect about you:u003c/bu003ernrnWith regards to each of your visits to our website(s), we may use cookies and other technologies to automatically collect the following information:rnrnTechnical information, including the internet protocol (IP) address used to connect your computer to the internet; your login information; time zone settings; browser plug-in types and versions; operating systems and platforms; information about your visit, including the full Uniform Resource Locators (URL) clickstreams to and from our websites; products you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks and mouse-overs); methods used to browse away from the page; and any phone number used to contact us.rnrnu003cbu003eInformation we receive and collect from other sources:u003c/bu003ernrnWe may receive information about you from other websites operated by Test Associates LTD, or from other services that we provide. We work closely with third parties such as payment processors and app providers and may receive information about you from them. We may also collect information about you from publicly available sources, including publicly available content on social media.rnrnu003cbu003eCookies:u003c/bu003ernrnWe use cookies and similar technologies on our websites to improve performance and make your experience better. Your use of our websites indicates your consent to the cookies described in this policy. Please see how you can control cookies below, for more information on how to withdraw your consent at any time.rnrnu003cstrongu003eThird Party:u003c/strongu003ernrnWe will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of goods and services, the downloading of ‘White Papers’ from any/all of our websites and where a form needs to be completed in order to gain access to a White Paper and an acceptance of these terms has been agreed by you, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties that we contractually bound only to use personal information to perform the services that we hire them to provide and or provide you information they believe is relevant to your business. Where you have agreed that we may do so, we may lease or rent your personal information to selected third parties for their postal, electronic, or telephone marketing use.rnrnu003cbu003eWHAT ARE COOKIES?u003c/bu003ernrnA web cookie is a commonly used data collection technology that is a piece of text which can be placed on the browser of your personal computer or mobile device. It also has the ability to see when you are visiting a website. A session cookie will remain on your browser while you are logged on to a particular website, then disappears when you close your browser. Differently, a persistent cookie will remain on your browser over a period of time. Information from a cookie may be collected and used in aggregate form, or its data may be collected into an individual profile or record. An individual’s record may either be unique but anonymous, or the profile can be linked with information that identifies you as an individual.rnrnYou can learn more about cookies, generally, at u003ca href=u0022http://www.allaboutcookies.org/u0022u003ewww.allaboutcookies.orgu003c/au003e (opens in a new window).rnrnu003cbu003eHOW DO WE USE COOKIES?u003c/bu003ernrnWe may use cookies for a number of purposes:rnrnu003cbu003e1. Essential cookiesu003c/bu003ernrnWe may use a limited number of cookies essential to particular services you have requested or for security purposes. A few of our sites use a cookie for a shopping cart function when you purchase services or offerings. In particular, if you have registered for a site or use a customer portal we may use a cookie to authenticate the pc or mobile device that you are using.rnrnu003cbu003e2. Performance cookiesu003c/bu003ernrnWe allow third parties to set analytics, or performance cookies to collect and report aggregate information. These cookies report to us on an aggregate basis, which does not identify you at all. We use the aggregate reports to understand how our websites are used, to help improve its usefulness to our audiences.rnrnu003cbu003e3. Functional cookiesu003c/bu003ernrnA number of cookies support how our websites function, identifying your pc or end device on a unique but anonymous basis. These cookies may, for example, remember your language preferences or recognise an individual’s activity within a single session.rnrnIf you register to our sites, we use a cookie to associate your presence with a specific username and password or account. We may use a persistent cookie to recognise you automatically each time you return, but only if you ask us to do so. We may also use cookies to prepopulate your login or forms you fill out on the site with information you have already provided.rnrnWe may conduct analyses of user traffic to measure the use of our sites and to improve the content of our websites and our services. These analyses will be performed through the use of IP addresses and cookies.rnrnWe use web beacons and pixels in our emails to track delivery and open rates. Our email provider delivers cookies with our email to recognise a user’s response. The results are then stored and reported on against the individual’s email address and the account profile within our database.rnrnu003cbu003eTHIRD PARTY COOKIES AND ADVERTISING ON OUR SITESu003c/bu003ernrnWe allow third-party advertisers to show advertising on our sites. Third-party ad servers may use cookies to control certain routine advertising concerns such as making sure that you do not see the same ad too many times or that the ads are shown in the format best suited for your browser. Advertising may also be targeted: You may be shown ads based on certain demographic information which we provide, for example, the size of the company you work for or your professional responsibilities. Advertisers may also use third-party ad servers to target you based on an anonymous but unique profile on your online behaviour across a number of unaffiliated websites, a method known as online behavioural advertising. Advertisers may even place their own cookies on our sites. You can find more information about each ad server’s practices by reviewing its privacy policies, for our sites, DoubleClickOpens in a new window and u003ca href=u0022http://support.google.com/adsense/bin/answer.py?hl=enu0026amp;answer=1348695u0022u003eGoogle AdSenseOpens in a new windowu003c/au003e or visiting u003ca href=u0022http://www.youronlinechoices.com/u0022u003ewww.youronlinechoices.uku003c/au003e.rnrnWe may use certain demographic information to enable third-party ad servers (see below) to show you ads based on information about you in your business capacity, for example, your title within a company or the size of that company.rnrnFinally, we ask both ad servers, DoubleClick and Google AdSense, to use their cookies on our sites to identify you as you leave and then to show you one of our own ads later, as you visit another site. This relatively simple process is known as re-targeting.rnrnu003cbu003eHOW YOU CAN CONTROL COOKIESu003c/bu003ernrnThe cookies we use are an accepted part of e-commerce and are important to your use of our websites. Performance cookies allow us to understand our audiences as a whole and improve how our sites meet your needs and expectations. Many of the functional cookies are basic to how our sites and services work. The cookies we use for registration allow us to conduct our business online. Our sites and services, or parts of them, may not work properly without these cookies.rnrnu003cbu003e1. Browser controlsu003c/bu003ernrnMost modern browsers offer you ways to control or block cookies. These browser controls will usually be found in the “options’ or “preferences” menu. For more help, you may take a look at the “Help” settings or review these websites for more details –u003ca href=u0022http://www.aboutcookies.org/Default.aspx?page=1u0022u003ehttp://www.aboutcookies.org/Default.aspx?page=1Opens in a new windowu003c/au003ernrnu003cbu003e2. Ad cookies and targetingu003c/bu003ernrnYou can find more information or turn off targeting by member companies at YourOnlineChoices UK, u003ca href=u0022http://www.youronlinechoices.com/uku0022u003ehttp://www.youronlinechoices.com/ukOpens in a new windowu003c/au003e.rnrnu003cbu003eTHIS PRIVACY POLICYu003c/bu003ernrnIf our use of cookies changes, we will post the changes to this policy. Please check frequently as online data collection practices and our use of them continue to evolve. To contact us about this policy, you may email dpo@testassociates.co.uk. When emailing please indicate which of our sites you question relates to.rnrnu003cbu003eOur use of your personal information:u003c/bu003ernu003ctable cellspacing=u00220u0022 cellpadding=u00220u0022u003ernu003ctbodyu003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eu003cbu003eWe may use your personal information to:u003c/bu003eu003c/tdu003ernu003ctd valign=u0022middleu0022u003eu003cbu003eHow do we use personal information for this purpose?u003c/bu003eu003c/tdu003ernu003ctd valign=u0022middleu0022u003eu003cbu003eWhat is the legal basis for us processing your information in this way?u003c/bu003eu003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eProvide you with goods and servicesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe will need to use your personal information where this is necessary for us to perform our obligations under a contract with you, for example where you have purchased services from us, and to ensure your requirements are met at events.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eUsing your personal information in this way is necessary for us to perform our contractual obligations to you.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eEnsure that your requirements are met at eventsu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may use your personal information to better understand your requirements and preferences so that we can provide you with a tailored experience.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interests to look at your requirements so that we can personalise our events to better meet your needs as a customer.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eComplete bookings you make through our websiteu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe will need to use your contact information (such as your email address or postal address) to assist you with any bookings you make through our website.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eUsing your personal information in this way is necessary for us to perform our contractual obligations to you.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eProcess your payments and protect against fraudulent transactionsu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may need to process your personal information in order to keep your payments safe and secure and protect against fraudulent transactions.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interests to process personal information to keep our customers’ payments secure.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eContact you for research purposes or to tell you about our special offers or other goods and servicesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe will need to use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in. Please note that we may also share your personal information with other entities outside of Test Associates LTD if we believe it’s relevant to do so.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interests to process your information in this way. You will have the option to unsubscribe at any time.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eDiagnose problems with our server or administer our websitesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may need to use personal information, such as your IP address, to diagnose server problems or administer our websites.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe will ask for your consent to use cookies before processing.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eAnalyse user traffic to measure the use of our websites and to improve the content of our websites and our servicesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may sometimes use your personal information (e.g. your IP address) to measure the use of our websites and assess the effectiveness of our site pages, including advertising on our sites. We may also use this personal information to improve the content of our websites and services.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interest to look at user traffic so that we can improve our websites and better meet your needs as a customer.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eComply with legal requirements and exercise or defend legal claimsu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may sometimes need to process personal information to comply with legal requirements to which we are subject (for example, in relation to health and safety).u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interests to process personal data for the purposes of complying with legal requirements to which we are subject.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eAssess how people move through our events where you have activated one of the apps available at an eventu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe will need to use your personal information (such as information about your location) to understand how people have moved through an event that we host.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interest to use your location information to monitor movement through our events.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eWhere you consent to have your badge scanned at an event by us or a third party, contact you for research purposes or to tell you about special offers or other goods and servicesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in. Please note that we may also share your personal information with other third parties for this purpose.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eBy allowing your badge to be scanned at an event you are consenting to your information being processed in this way. If you do not wish for your information to be processed, please do not scan your badge.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eDiagnose problems with our server or administer our websitesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may need to use personal information, such as your IP address, to diagnose server problems or administer our websites.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe will ask for your consent to use cookies before processing.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eAnalyse user traffic to measure the use of our websites and to improve the content of our websites and our servicesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may sometimes use your personal information (e.g. your IP address) to measure the use of our websites and assess the effectiveness of our site pages, including advertising on our sites. We may also use this personal information to improve the content of our websites and services.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interest to look at user traffic so that we can improve our websites and better meet your needs as a customer.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eComply with legal requirements and exercise or defend legal claimsu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may sometimes need to process personal information to comply with legal requirements to which we are subject (for example, in relation to health and safety).u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interests to process personal data for the purposes of complying with legal requirements to which we are subject.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eAssess how people move through our events where you have activated one of the apps available at an eventu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe will need to use your personal information (such as information about your location) to understand how people have moved through an event that we host.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eIt is in our legitimate interests to use your location information to monitor movement through our events.u003c/tdu003ernu003c/tru003ernu003ctru003ernu003ctd valign=u0022middleu0022u003eWhere you consent to have your badge scanned at an event by us or a third party, contact you for research purposes or to tell you about special offers or other goods and servicesu003c/tdu003ernu003ctd valign=u0022middleu0022u003eWe may use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in. Please note that we may also share your personal information with other entities in the Test Associates LTD group and third parties for this purpose.u003c/tdu003ernu003ctd valign=u0022middleu0022u003eBy allowing your badge to be scanned at an event you are consenting to your information being processed in this way.  If you do not wish for your information to be processed, please do not scan your badge.u003c/tdu003ernu003c/tru003ernu003c/tbodyu003ernu003c/tableu003ernu0026nbsp;rnrnu003cbu003eTransfers of personal information:u003c/bu003ernrnWe may share your personal information with any member of the Test Associates LTD group of companies, including subsidiaries and holding companies, in order to enable you to access the services, provide you with customer support and conduct the other activities described in this privacy policy. Such group companies may be located outside the European Economic Area (“EEA”), in which case the section “where we store your data” below will apply.rnrnWe use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide market research, marketing (including competitions), advertising, communications, event management (including logistics, health and safety and audio-visual services), meetings and bookings (including accommodation), training, IT, hosting and other infrastructure, subscription and discount management, payment processing, and data cleansing and processing services. In the course of providing such services, these Service Providers may have access to your personal information. These third parties are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.rnrnu003cbu003eWe may also disclose your personal information to third parties:u003c/bu003ernrnIn the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets; if any member of the Test Associates LTD group or substantially all of its assets are acquired by a third party, personal data about its customers will be one of the transferred assets; and if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce our terms and conditions or other agreements or to protect the rights, property or safety of the Test Associates LTD group.rnrnIf you use one of our virtual products, e.g. Virtual Exhibitions, Directory Sites, Webinars etc., or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party e.g. visit a stand at an online exhibition, have your badge scanned or click on an asset branded and provided by a third party. In some instances, for example, a products listing site, you may reach out directly to a supplier or exhibitor who may contact you in return. In other instances, our virtual products are sponsored and, in such cases, the data you provided to us will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored. If you wish to change your contact preferences with an individual exhibitor/sponsor, please follow their own unsubscribe request details.  Unsubscribing with Test Associates LTD (UK) Ltd will stop [Test Associates LTD (UK) Ltd] from contacting you in the future, but not the individual third parties whom you have interacted with independently.rnrnu003cbu003eWhere we store your data:u003c/bu003ernrnThe data that we collect from you may be transferred to and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of services to you or the processing of your payment details. We will take all steps that are mandatory or reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the data.rnrnu003cbu003eSecurity of personal information:u003c/bu003ernrnWe use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications.rnrnCertain areas of our websites may be password protected. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.  We ask you not to share your password(s) with anyone.rnrnPayments made via our websites are processed in a secure environment using software provided by third-party providers.rnrnu003cbu003eThird party websites and apps:u003c/bu003ernrnOur websites may contain links to and from third party websites and we may provide you with details of apps provided by third parties.  Please note that if you follow a link to any of these websites or download an app, these websites and apps will have their own terms of use and privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit to Test Associates Ltd any personal data to these websites or apps.rnrnu003cbu003eYour rights:u003c/bu003ernrnYou have the following rights with respect to the personal information that we hold about you:rnrnYour right to access the information we hold about you, the right to ask us whether or not we process your personal data, and the right to request information on the purposes of data processing, as well as confirmation on whether we use your personal information for these purposes only.rnrnYou can request access to the information we hold about you by contacting us using the contact details set out below.  We will endeavour to make our file of your information available to you within 1 month, although, occasionally, we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else’s privacy or if giving you access poses a serious threat to someone’s life, health or safety).rnrnYou also have the right to be informed of the third parties to which we transfer your personal data within the scope of this privacy policy.rnrnu003cbu003eYour right to have your information corrected or deleted:u003c/bu003ernrnIf you have an account with us, you can sign into that account to update your personal information. If you have problems updating the information on your account or if you would like us to delete your information, or if you would like us to ask the third parties to whom we transfer your data within the scope of this privacy policy to update or delete your information, please send your request to testassociatesLtdidpa@testassociates.co.uk and we will action it as soon as possible.rnrnu003cbu003eYour right to object to us processing your data:u003c/bu003ernrnYou have the right to ask us to stop processing your data, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue in the course of our business), including the profiling we undertake to send you personalised offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.rnrnYou have the right to ask us to stop processing your data for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing. We will in any case only send you marketing communications if you have previously agreed to this, but if you change your mind you can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.rnrnPlease note that, if you have consented to receive offers from our partners, our partners are responsible for taking account of your rights, including your right to opt-out of receiving offers from them. You may, however, at any time opt-out of receiving offers from third parties by logging in to your user account and changing the settings. If you had previously opted in, your personal data will cease to be transmitted to our partners from the time your request is processed.rnrnu003cbu003eYour right to have your data transmitted to another organisation:u003c/bu003ernrnWhere we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that data to another organisation.rnrnu003cbu003eMaking a complaint:u003c/bu003ernrnYou have the right to lodge a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws. You also have a right to claim damages if the processing of your personal information violates applicable data protection lawrnrnu003cbu003eChanges to our privacy policy:u003c/bu003ernrnWe reserve the right to amend this privacy policy at our sole discretion, without prior notice to you. We will notify you of any such changes (including when they will take effect). Your continued use of our services or our websites following the posting of changes to these terms means that you consent to those changes.rnrnu003cbu003eContacting us:u003c/bu003ernrnIf you have any questions about this privacy policy, you can email us at u003cau003edataprotection@testassociates.co.uku003c/au003e. If you wish to exercise your rights under applicable data protection law and this privacy policy, please contact us in writing at: u003cbu003eThe Data Protection Officer, Test Associates LTD, 495 u003cspan class=u0022elementor-icon-list-textu0022u003eBarts House, Black Lion St, Brighton, BN1 1JEu003c/spanu003eu003c/bu003e