Awarded to service providers that have gone above and beyond in providing service to their customers.

Judging Criteria:

• Client Value & Sustainability
  Long-term benefits, efficient support, and strengthened client relationships.
• Technology & Measurable Improvements
  Effective use of tools and technology with demonstrable outcomes.
• Innovation & Future Benefit
  Introduction of new testing approaches with potential value for future clients.
• Challenge Management
  How implementation obstacles were addressed and what made the project unique.