Privacy Policy

We at Test Associates LTD are committed to protecting and respecting your privacy. This privacy policy explains the types of personal information we collect, how we use that information, who we share it with, how we protect the information, and your legal rights in relation to your information. We are committed to abiding by this privacy policy, as well as the requirements of applicable laws, in the operation of our business. Please read this policy carefully as it explains our views and practices regarding your personal information and how it is handled. By accessing or browsing our websites, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree with the practices described in this policy, you should not use our website(s).

Who we are:
For the purpose of applicable data protection laws, the data controller is Test Associates LTD of Bartholomew Square, Brighton, BN1 1JE. Our Data Protection Officer is Grant Farrell.

Information covered by this policy:

This policy covers all personal information collected and used by Test Associates LTD. This “personal information” means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual (directly or indirectly). This may include your name, date of birth, sex, postal address, email address, computer IP address, phone number, credit card number, login information and technical information from the devices you use to receive our services.

Collection of personal information:

We may collect information about you from different sources detailed below.

Information you give us:

When you access and browse our websites (including when you register for an event or fill in forms on our websites) and correspond with us by phone or email or other electronic means, you may give us information about yourself. The information you give us may include your name, payment processing information, postal address, email address, landline and/or mobile telephone number, delivery details, payment processing information, dietary and access requirements and information about your employment (including your job title, responsibilities and employer’s details) as well as other personal information.

Information we collect about you:

With regards to each of your visits to our website(s), we may use cookies and other technologies to automatically collect the following information:

Technical information, including the internet protocol (IP) address used to connect your computer to the internet; your login information; time zone settings; browser plug-in types and versions; operating systems and platforms; information about your visit, including the full Uniform Resource Locators (URL) clickstreams to and from our websites; products you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks and mouse-overs); methods used to browse away from the page; and any phone number used to contact us.

Information we receive and collect from other sources:

We may receive information about you from other websites operated by Test Associates LTD, or from other services that we provide. We work closely with third parties such as payment processors and app providers and may receive information about you from them. We may also collect information about you from publicly available sources, including publicly available content on social media.

Cookies:

We use cookies and similar technologies on our websites to improve performance and make your experience better. Your use of our websites indicates your consent to the cookies described in this policy. Please see how you can control cookies below, for more information on how to withdraw your consent at any time.

Third Party:

We will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of goods and services, the downloading of ‘White Papers’ from any/all of our websites and where a form needs to be completed in order to gain access to a White Paper and an acceptance of these terms has been agreed by you, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties are contractually bound only to use personal information to perform the services that we hire them to provide and/or provide you information they believe is relevant to your business. Where you have agreed that we may do so, we may lease or rent your personal information to selected third parties for their postal, electronic, or telephone marketing use.

WHAT ARE COOKIES?

A web cookie is a commonly used data collection technology that is a piece of text which can be placed on the browser of your personal computer or mobile device. It also has the ability to see when you are visiting a website. A session cookie will remain on your browser while you are logged on to a particular website, then disappears when you close your browser. Differently, a persistent cookie will remain on your browser over a period of time. Information from a cookie may be collected and used in aggregate form, or its data may be collected into an individual profile or record. An individual’s record may either be unique but anonymous, or the profile can be linked with information that identifies you as an individual.

You can learn more about cookies, generally, at www.allaboutcookies.org (opens in a new window).

HOW DO WE USE COOKIES?

We may use cookies for a number of purposes:

1. Essential cookies
   We may use a limited number of cookies essential to particular services you have requested or for security purposes. A few of our sites use a cookie for a shopping cart function when you purchase services or offerings. In particular, if you have registered for a site or use a customer portal we may use a cookie to authenticate the PC or mobile device that you are using.

2. Performance cookies
   We allow third parties to set analytics, or performance cookies to collect and report aggregate information. These cookies report to us on an aggregate basis, which does not identify you at all. We use the aggregate reports to understand how our websites are used, to help improve its usefulness to our audiences.

3. Functional cookies
   A number of cookies support how our websites function, identifying your PC or end device on a unique but anonymous basis. These cookies may, for example, remember your language preferences or recognise an individual’s activity within a single session.

If you register to our sites, we use a cookie to associate your presence with a specific username and password or account. We may use a persistent cookie to recognise you automatically each time you return, but only if you ask us to do so. We may also use cookies to prepopulate your login or forms you fill out on the site with information you have already provided.

We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our websites and our services. These analyses will be performed through the use of IP addresses and cookies.

We use web beacons and pixels in our emails to track delivery and open rates. Our email provider delivers cookies with our email to recognise a user’s response. The results are then stored and reported against the individual’s email address and the account profile within our database.

THIRD PARTY COOKIES AND ADVERTISING ON OUR SITES

We allow third-party advertisers to show advertising on our sites. Third-party ad servers may use cookies to control certain routine advertising concerns such as making sure that you do not see the same ad too many times or that the ads are shown in the format best suited for your browser. Advertising may also be targeted: you may be shown ads based on certain demographic information which we provide, for example, the size of the company you work for or your professional responsibilities. Advertisers may also use third-party ad servers to target you based on an anonymous but unique profile on your online behaviour across a number of unaffiliated websites, a method known as online behavioural advertising. Advertisers may even place their own cookies on our sites.

You can find more information about each ad server’s practices by reviewing its privacy policies, for our sites, DoubleClick and Google AdSense, or visiting www.youronlinechoices.com.

We may use certain demographic information to enable third-party ad servers to show you ads based on information about you in your business capacity.

Finally, we ask both ad servers, DoubleClick and Google AdSense, to use their cookies on our sites to identify you as you leave and then to show you one of our own ads later, as you visit another site. This relatively simple process is known as re-targeting.

HOW YOU CAN CONTROL COOKIES

The cookies we use are an accepted part of e-commerce and are important to your use of our websites. Our sites and services, or parts of them, may not work properly without these cookies.

1. Browser controls
   Most modern browsers offer ways to control or block cookies. These controls are usually found in the “Options” or “Preferences” menu.

2. Ad cookies and targeting
   You can find more information or turn off targeting by member companies at www.youronlinechoices.com/uk.

THIS PRIVACY POLICY

If our use of cookies changes, we will post the changes to this policy. Please check frequently as online data collection practices continue to evolve. To contact us about this policy, you may email dpo@testassociates.co.uk.

Transfers of personal information:

We may share your personal information with any member of the Test Associates LTD group of companies, including subsidiaries and holding companies, in order to enable you to access the services, provide you with customer support and conduct the other activities described in this privacy policy.

We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or assist us with the provision of services to you. These may include market research, marketing, advertising, communications, event management, meetings and bookings, training, IT, hosting, subscription management, payment processing, and data processing services. These third parties are contractually bound to protect your information.

Where we store your data:

The data that we collect from you may be transferred to and stored outside the EEA. We will take all mandatory or reasonably necessary steps to ensure your data is treated securely and in accordance with this policy.

Security of personal information:

We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised access.

Certain areas of our websites may be password protected. You are responsible for keeping your password confidential.

Payments made via our websites are processed securely using third-party software.

Third party websites and apps:

Our websites may contain links to third-party websites or apps. These have their own privacy policies, and we do not accept responsibility for them.

Your rights:

You have the right to access, correct, delete, object to processing, withdraw consent, request portability, and lodge complaints with a data protection authority.

Changes to our privacy policy:

We reserve the right to amend this privacy policy. Continued use of our services indicates acceptance of changes.

Contacting us:

If you have any questions about this privacy policy, you can email dataprotection@testassociates.co.uk. If you wish to exercise your rights, please contact:

The Data Protection Officer
Test Associates LTD
495 Barts House
Black Lion St
Brighton
BN1 1JE